PayPal Makes Drying Up Phishing Holes a Priority
Why do you think PayPal is targeted so much by attackers? Actually, there are two reasons. One is we have a very large customer base by the standards of most companies — 133 million customers on a global basis. We also have a business model that makes it easy by design to move money around between those 133 million individuals. By definition, that’s going to make both us and our customers targets. What’s your biggest security challenge right now? The most significant issue is phishing. Phishing definitely is something we hear [about] loud and clear from our customers. They want us to take that away, and we’re working very actively on addressing that. We don’t believe it’s a problem that there is a single silver bullet for. We also think it’s an industry problem. In fact, quite a lot of what we’re trying to do is link the industry in coming up with a solution.