ISPs Behaving Like Spyware
If you’re not using these snooping / adserving services, you might want to advertise the fact. If you do choose to use them, you’ll also need to inform your users, but if you’re WideOpenWest (WOW!), you will try to avoid informing them, according to a Register article snarkily titled Data pimping catches ISP on the hop. The issue is that even novice users will notice that Google is loading slowly (and when that happens, even the Bells have to stand down, we argued in Editorial: The Fight the Bells Will Lose). You really don’t want to do what WOW! did: have customer service deny that monitoring is going on and have the user try to eliminate spyware on their machine, only to later admit that in fact, it’s the ISP doing the spyware-like behavior.